Privacy Policy –
Blix Education – Benelux

Last updated: 01-01-2025

Blix Education - Benelux operates this webshop and website, including all related information, content, features, tools, products, and services, to provide you, our customer, with a carefully curated shopping experience (the "Services"). Blix Education - Benelux is powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use the Services, make a purchase or other transaction, or otherwise interact with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and sharing of your personal information.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described herein.

Personal data that we collect or process

By "personal data," we mean information that identifies you or another person, or that can reasonably be traced back to you or another person. Personal data does not include information that has been collected anonymously or anonymized in such a way that it can no longer be traced back to you. Depending on how you use the Services, where you live, and what is legally permitted or required, we may collect or process the following categories of personal data (including derived data):

  • Contact details : name, address, billing address, delivery address, telephone number and email address.
  • Financial data : credit card or bank details, payment card information, transaction details, payment method and payment confirmation.
  • Account information : username, password, security questions, preferences and settings.
  • Transaction data : products you view, add to your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions.
  • Communication data : information that you share with us, for example in the event of a customer service query.
  • Device data : data about your device, browser, or network, including IP address and unique identifiers.
  • Usage Data : Information about your interactions with the Services, such as how and when you use or navigate the website.

Sources of personal data

We may collect personal data from the following sources:

  • Directly from you (e.g., when you create an account, use the Services, or communicate with us).
  • Automatically through the Services (e.g., through your device or cookies and similar technologies).
  • Through our service providers who provide technology or process data on our behalf.
  • Through partners or other third parties.

How we use your personal data

Depending on your use of the Services, we may use personal data for, among other things:

  1. Delivery, personalization and improvement of the Services
  2. Marketing and advertising (such as newsletters, offers and personalized ads).
  3. Security and fraud prevention
  4. Communication and customer service
  5. Legal purposes (compliance with laws, legal requests, disputes).

Disclosure of personal data

In certain cases we may share personal data with:

  • Shopify and other service providers (e.g. IT, payments, logistics).
  • Business and marketing partners (e.g. for personalized advertising).
  • When you give us explicit permission (e.g. sending via a third party or social media links).
  • Our affiliated companies within the group.
  • In the context of corporate transactions (mergers, sales, bankruptcy) or when we are legally obliged to do so.

Relationship with Shopify

Our online store is hosted by Shopify, which collects and processes personal data to provide and improve the Services. Data may be transferred to countries outside your place of residence. Shopify may use personal data for enhanced features and personalized advertising. For more information, please consult the Shopify Consumer Privacy Policy .

Third party websites and links

The Services may contain links to external websites. We are not responsible for the privacy or security practices of those websites.

Children's data

The Services are not intended for use by children. We do not knowingly collect information from minors.

Security and retention period

No security system is completely foolproof. We retain personal data for as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

Your rights

Depending on your place of residence, you can exercise rights such as:

  • Right to access, correct or delete data
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

In addition, you can always unsubscribe from marketing emails.

Complaints

If you have any complaints, please contact us. Depending on your place of residence, you can also contact the competent supervisory authority.

International transfer

For transfers outside the EEA or the UK, we use recognised transfer mechanisms such as the EU Standard Contractual Clauses .

Changes

We may update this Privacy Policy from time to time. The updated version will always be published on this website with the new "Last Updated" date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@blixtoys.eu or by mail:
Southplein Hoog 800, 3083 BR Rotterdam, Netherlands .

For the purposes of relevant privacy legislation, we are the controller of your personal data.